The story of how I drank my first classified Bordeaux is a pretty good one.
After work one night, my Chef at the time and I decided to go out for a bite to eat and a drink or two. We headed to my favorite post-work spot- a steakhouse that looks like a set piece from “The Streets of San Francisco”. Seriously. The place looks like it hasn’t changed decor since 1968- mainly because it hasn’t. There’s something about tiny booths and wonderfully tacky light fixures that just melts the worries of the day away.
It had been a long shift, so out of a mixture of exhaustion and respect, I let Chef pick out the bottle of wine. He chose an ‘05 Château Something-or-another. Having faith that he had the whole thing under control, I went back to hitting on some woman who was clearly out of my league.
I briefly looked over to the server, who by this point was opening the wine, and observed her spinning the bottle as she cut the foil capsule. (An aside to anybody who does wine service professionally: Don’t do this. Ever. You look like a moron, trust me. Either find someone to show you how to open a bottle with the label facing the customer, or don’t serve wine. )
At any rate, after she got done shaking and opening the wine, she poured Chef a sip, he took it and said “Wow, that’s sexy”. I took my attention off of Ms. Not-That-Interested to taste the wine. It was amazing. I’ll never forget the velvety chocolate and cassis with little hints of cedar. I examined the bottle. It was a Château in Bordeaux that I’d heard of.
Uh-oh. Not a good sign.
I looked at Chef, who by this time had noticed the ‘03 vintage. I went to the bar and looked at a wine list and next to “Château Lynch-Bages” was the $200 price tag.
Well, shit. No wonder the wine tasted so good.
We told our justifiably-mortified server about the mix-up, and the poor thing looked like she was going to cry. So who’s at fault? Let’s examine the facts of the situation:
- I know without a doubt (this wine was the first drink of the evening) that Chef explicitly 0rder by asking for the ” ‘05 Bordeaux”. The Lynch-Bages was an ‘03.
- Chef and I admittedly did not pay attention to the label after the server’s brief introduction, without repeating the name or vintage, of the bottle.
- The server spun the bottle as she opened it, so as to make reading the label impossible
So what happens next? Well, I know how I have handled this situation in my restaurant. The customer got the killer bottle at a great price, and the server got a good long talking to about how to properly order and present wine.
This incident teaches several important lessons. The most important? Never let Chef order a bottle of wine again.
Besides that, this little incident shows how all of the steps of proper wine service are important. Also, how it’s crucial to make sure that your server knows exactly what you want. Point if you have to. Because, even if we didn’t have to pay anything, no one wants to be that table.
The server did what she could for us without being able to get her manager on the phone- she comp’ed our appetizer and gave us her employee discount on the bottle. We settled for that, because we live in a small town with a smaller restaurant scene, and no one wants to look like the cheap assholes who can’t tell the difference between a Lynch-Bages and a Château Plonk.
Besides, the wine was sexy. And worth every penny.